This article explains what might be preventing YouTube comments from appearing for you, either as a viewer or as a channel, and what you can do to fix the issue.

Why Is YouTube Not Showing Comments?

Here are some reasons you can’t see comments on YouTube:

• The page may not have loaded correctly
• Comments might be intentionally disabled or removed
• Your internet connection is too slow
• There’s a browser extension conflict
• Your browser or app has a bug
• YouTube is having problems displaying comments

How to Fix YouTube Comments Not Showing Up

Follow these suggestions in the order they’re listed to try the easier solutions first:

1. Reload the page or reopen the app. A temporary hiccup could be the reason comments aren’t showing, and a refresh is a simple way to test that. Depending on where you’re watching the video, you can reload the web page by clicking the refresh button near the URL or closing and reopening the video.

2. Clear your browser’s cache. An outdated or corrupt cache can result in various issues affecting how the page appears. Follow the instructions in that link to clear the cache, and then repeat Step 1 to check if the YouTube comments appear.

   Follow these directions if you’re using the YouTube app: Android [Clear Android Cache] or iOS [Clear iPhone Cache].

3. Ensure comments are enabled for the video. A creator or even YouTube might disable comments for a video. In such cases, you will see a message like “Comments are turned off.” This is likely if other videos from different creators do have comments.

   If this is your channel that has no comments, open YouTube Studio and go to Settings > Community > Defaults to check your settings.

4. Check your internet connection. If it’s too weak, it’s possible that not everything on the page loaded, leaving you with missing comments. If you suspect this, consider addressing network lag.

   Pay close attention to how the page loads. If it takes longer than usual, or parts of the page appear misaligned, the network is likely to blame.

5. Disable browser extensions that could be interfering with YouTube. You don’t have to delete them; just switch them off and then check if the comments came back.

   Complete this step if YouTube stopped showing comments shortly after installing a new extension, particularly one intended to alter YouTube’s website.

6. Update your browser or app. These should be updated as frequently as possible to address bugs, one of which could be the reason YouTube is not showing comments.

   For a computer browser, open the menu to find the About or Help section, where update options are typically displayed. Visit your phone or tablet’s app store to update the YouTube mobile app: Android [Update Android Apps] or iOS [Update iPhone Apps].

7. Reboot your device. It’s easy to restart a computer [Reboot Windows] or an Android [Reboot Android] or iOS [Reboot iPhone] device.

8. Check if YouTube is experiencing issues. While there isn’t a specific webpage to see if YouTube’s comments section is down, you can check social media for mentions of a bug causing the comments to disappear. Downdetector is another way to monitor YouTube problems.

   There’s a good chance, however, that a problem with a site as big as YouTube will get fixed relatively quickly, so you could also just wait it out.

9. YouTube may have automatically marked some of your videos as being “for kids,” which disables comments following COPPA guidelines. If your video is not made for kids, you can restore comments through YouTube Studio.

   Through that link, click Content, then choose the video missing comments. Select Details on the video page and choose No, it’s not made for kids.

   If you frequently don’t see comments on your YouTube videos, your whole channel might be designated as one made for kids. In YouTube Studio, go to Settings > Channel > Advanced settings, and select an appropriate option, like No, set this channel as not made for kids.

10. YouTube deletes comments that violate their Community Guidelines. If you can’t see a comment you left on a YouTube video, their automatic detection system could have deleted it or someone might have reported your comment.