Customers find the iPad works like new and appreciate its excellent condition, with one noting it looks brand new. The device receives positive feedback for its value, with customers considering it worth the price, and they like its appearance, with one highlighting its vibrant and sharp 10.2″ display. However, the charging speed is slow, and the battery life is poor, dying quickly. The scratch resistance receives mixed reviews, with some reporting no scratches while others mention dents on the back and sides.