If you have an Anker PowerCore 10000 (A1263), stop using it right now. Anker just recalled all A1263 models (in black, blue, red, and white) sold in the United States between June 1, 2016, and December 2022. The primary reason for the recall is a fire risk posed by the lithium-ion battery inside the device. Anker says the malfunctioning battery “can cause the battery to overheat, leading to melting of plastic components, smoke, and fire hazards.”

Not sure if you have this model? Check the bottom of your power bank and look for text that reads “Anker PowerCore 10000” with the model number “A1263.” If you can confirm that you have this exact model, locate the serial number on the bottom left corner. To avoid confusion, do not use the letter “O” or “l;” these characters aren’t used in Anker serial numbers. Use Anker’s serial number verification tool to confirm your product is eligible to submit in the recall and provide other details. You can choose to receive a replacement power bank or a $30 gift card. Whatever you decide to do, put this device away and use another charging solution to keep yourself and your gadgets safe!